Leading to Action - *Purpose* Passion* Potential*
About Me

Susan Neustrom, Ed.D.

For as far back as I can remember, I volunteered my time to work at numerous nonprofits assisting people who have experienced hardship, obstacles, and limitations and career changes.  I worked with domestic violence, teen pregnancy, homelessness, unemployment, seniors, transitional housing, and a variety of other life challenges.  After spending 22 years in banking holding leadership positions, I longed to follow my passion of empowering people to break down limitations and reach their full potential.  I really wanted to lead an organization that shared my values but my long held fear of failure coupled with my fear, or should I say embarrassment, of divulging that I was a high school dropout held me back from pursuing my dream.  With each passing year, the desire to change became stronger than my fears and I knew to begin the change process I must take the first step.

 In spite of my fears, at age 48 I completed my GED.  That first action led to a journey of discovery of my purpose, my passion, and endless possibilities.   Now I had a clear vision, an educational strategy, and a plan of action, I spent the next ten years pursuing my education. Between 2000 and 2010 I went from dropout to doctorate.  I hold two associate degrees, business management and retail marketing from College of DuPage, Bachelor of Science(BS) in Management from National Louis University, Master of Arts(MA) in Organizational Leadership with a concentration in Training and Development from Lewis University, and Doctorate in Education(Ed.D) in Organizational Leadership from Argosy University.

As a result of my educational pursuit my vision became a reality in 2006 when I transitioned from leadership in banking to leadership in nonprofit.   Consequently, the transition gave me an opportunity to work with multiple populations in various roles as Director of Day Programs, Director of Human Resource, and Executive Director leading organizational change, and managing people, process, and performance for high impact, efficiency, and effectiveness.

Furthermore, I continue to work with adult and traditional student as an adjunct professor of business at Benedictine University, National Louis University, and Argosy University as well as a  professional speaker on overcoming fear, change, and transformation to audiences at conferences, universities, and nonprofit and for profit organizations. 


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